Shipping policy

LAYERED FOUNDRY — SHIPPING & LOCAL PICKUP POLICY

Last Updated: November 3, 2026

At Layered Foundry, we take care to ensure every model is properly produced, inspected, packaged, and prepared for delivery.

Please review our shipping and local pickup procedures before placing an order.

1. Shipping Availability

Layered Foundry currently ships within the United States only.

International shipping is not available at this time.

2. Predeployment (PRE) — Production Time

PRE products are manufactured after an order has been placed and payment has been received.

Estimated Production Lead Time: Approximately 14 calendar days before shipment.

This period includes printing, assembly, finishing (when applicable), quality inspection, and packaging.

Production times may vary depending on model complexity and our current production queue.

Shipping transit time is additional and begins after the completed order has been shipped.

3. Ready to Deploy (R2D) Products

R2D products are completed models available from existing inventory.

These products do not require the standard PRE manufacturing period. Applicable processing and shipping estimates will be provided when R2D products become available.

4. Shipping Carriers and Rates

Layered Foundry offers shipping through USPS and UPS.

Available services may include:

USPS

Ground Advantage
Priority Mail

UPS

UPS Ground
UPS 3 Day Select
UPS 2nd Day Air

Shipping charges are calculated at checkout based on the delivery address, shipment weight, package dimensions, and available carrier services.

The available services and final shipping charges are displayed before payment.

Express or expedited shipping affects carrier transit time only. It does not expedite the printing or production of PRE orders.

5. Delivery Estimates

Estimated delivery dates reflect applicable production or processing time and carrier transit estimates.

Delivery estimates are not guarantees. Actual transit times may be affected by carrier operations, weather, holidays, and other circumstances.

If Layered Foundry anticipates being unable to ship an order within the promised timeframe, we will contact the customer and offer a revised shipping date or applicable cancellation and full-refund rights.

6. Shipping Confirmation and Tracking

Once an order has been shipped, customers will receive shipping confirmation and tracking information through the contact details provided at checkout.

Tracking updates are provided by the shipping carrier and may not appear immediately.

Customers can use their tracking information to monitor delivery progress.

7. Free Local Pickup — Grovetown, Georgia

Layered Foundry offers FREE local pickup for customers who prefer collecting their completed orders instead of paying for shipping.

Designated Meeting Location:

Grovetown City Hall
103 Old Wrightsboro Rd
Grovetown, GA 30813

Local pickup is by appointment only.

Customers selecting local pickup will be notified when their order is complete and ready for collection.

Once notified, customers must contact Layered Foundry to coordinate a pickup date and time.

Please do not travel to the meeting location until your pickup appointment has been confirmed.

The meeting location is a designated handoff point and is not a Layered Foundry retail storefront.

For PRE orders, local pickup is subject to the same approximate 14-day production period.

Customers selecting local pickup are not charged a shipping fee.

8. Packaging and Product Protection

Layered Foundry takes special care when packaging collectible models.

Depending on the product, shipments may include protective cushioning, wrapping, and reinforced packaging intended to reduce the risk of damage during transportation.

All models are inspected before packaging and shipment.

9. Damaged or Incorrect Shipments

If an order arrives damaged or contains an incorrect product, please contact us promptly at layeredfoundry@gmail.com.

Include the following information when available:

Order number
Description of the issue
Photographs of the damaged model
Photographs of the shipping box and protective packaging

Please retain the original packaging while the issue is being reviewed, as it may be needed for a carrier claim.

We will review the circumstances and work toward an appropriate repair, replacement, or refund in accordance with our Return and Refund Policy and applicable law.

10. Lost or Delayed Shipments

If carrier tracking indicates a shipment is delayed, missing, or delivered but not received, please contact Layered Foundry.

We will review the tracking information and assist with appropriate carrier inquiries or claims.

Customer rights and remedies for undelivered merchandise remain subject to applicable law.

11. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you discover an address error, contact Layered Foundry as soon as possible.

We will attempt to correct the address before shipment when feasible. Once a package has been transferred to the carrier, changes may not be possible.

Additional charges resulting from an incorrect customer-provided address may apply where permitted by law.